Delete your Bunny Dollars account

Request deletion by email

Email us from the address you use to sign in, with the subject “Delete my Bunny Dollars account”. Tell us whether you want to delete your own identity or the entire shared household.

We process email deletion requests within 30 days. If you no longer have access to your sign-in email, contact the same address for help verifying ownership. You do not need to reinstall the app.

Delete from the app

To delete the household, open Account → Delete account. To delete only your identity, choose Delete account on Billing or the setup-screen header. These controls remain available after a trial or subscription ends. Read the preview and type delete to confirm. Completed in-app deletion is immediate and permanent; there is no recovery window.

What is deleted or retained

• Identity deletion removes your login, profile and trial record. A household stays intact for another authenticated member. If no authenticated member remains, its financial data and bank connections are deleted. Reserved partner slots do not count as authenticated members.
• Household deletion removes bills, income, forecasts, splits, pay-cycle data, saved adjustments and bank connections for everyone in the household. Affected logins, profiles and trial records are deleted unless they still have account or invitation references outside that household.
• Billing: Known future payments through Stripe or Google Play must be stopped before destructive steps. If either provider cannot confirm this, no further data is deleted. A later failure can leave some data already removed. A household retained for another member keeps its subscription.
• Google billing records: After completed deletion, we erase stored Google purchase tokens. Limited billing identifiers and token digests tied to an observed household are retained until 60 days after the later of deletion or the last known subscription expiry, once unresolved billing work is complete. An encrypted cancellation handle remains while future payments still need to be stopped. We also retain a digest of a superseded purchase indefinitely when that purchase's record was never observed and its household or expiry cannot safely be determined. That marker contains no raw purchase token, successor digest or household identifier. These records prevent replay and handle late payments; they are not anonymous data.
• Previously opened Play payments: A Play payment sheet opened earlier may still finish after deletion. Its deleted household cannot regain access, and we will try to stop future payments when Google reports it. An unacknowledged purchase may be refunded by Google; contact support if it completes.
• Bank access: stored encrypted Plaid tokens are deleted with a destroyed household. We also try to revoke provider access. Contact support if revocation cannot finish.
• Payment records: Stripe invoice and payment history is retained for 7 years for tax and legal compliance and is not deleted with the app account.

See our Privacy Policy for retention details or contact support for help.