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We aim to reply within two business days. Including the email address on your account, and the screen you were on, gets you a useful answer in the first reply rather than the second.

Getting started

Bunny Dollars works out what each person in a household should contribute toward shared bills, in proportion to what they earn, and shows you whether the bills account stays covered between paychecks.

Setup asks for three things: who is in the household and what they earn, the bills you share, and which account those bills are paid from. You can enter all of it by hand, or connect a bank so income and bills are found for you.

Connecting a bank

Bank connections are handled by Plaid. Bunny Dollars never sees or stores your bank username or password — you enter those with your bank through Plaid, and we receive read-only access to balances and transactions.

Connecting a bank is optional. Every part of the app works with amounts and dates you enter yourself. If your bank is not supported, or you would rather not link one, choose the manual option during setup.

To disconnect a bank, open Accountand remove the connection there. Disconnecting stops any further data being retrieved; it does not delete the account itself.

Subscription and billing

New eligible households on web and iOS get a 30-day app trial without a payment method. New eligible Android households choose a monthly or annual plan and authorize payment through Google Play before their 30-day free trial starts. Setup alone does not start an Android trial. Play shows the localized renewal price and cadence before enrollment; the subscription renews automatically unless canceled. Existing app-trial deadlines stay unchanged.

Web and iOS subscriptions are sold and billed by Reality Bound LLC through Stripe on our own website. Android subscriptions use Google Play. Monthly and annual plans are available; current pricing is shown on Billing before you pay. Existing subscriptions work across devices without a second purchase.

To change or cancel a subscription, open Account in the app and chooseManage subscription. For Google Play, use Play subscription management. On web/iOS, Stripe subscriptions open the Stripe billing portal. On Android, existing Stripe subscriptions have an in-app cancellation control. Google Play management is available as soon as enrollment is verified, including during the free trial. Cancel before the trial ends to avoid the first charge. A cancellation keeps your access for the remaining free-trial time or the period you have already paid for.

Because billing does not go through Apple, a Bunny Dollars subscription will not appear under Subscriptions in your iPhone settings, and cannot be cancelled there. Use the billing management control above.

Deleting your account

You can delete your account from inside the app. OpenAccount, chooseDelete account, and confirm.

Completed deletion is permanent and immediate. It stops known future subscription payments and removes your household and everything in it — members, income, bills, splits and bank connections — and deletes affected sign-in identities unless they still have account or invitation references outside that household. If you share the household with someone else, they lose access to it too. There is no undo and no recovery window.

To delete only your own identity, use Delete accounton Billing or the setup-screen header. A household with another authenticated member remains for that member; a household with no authenticated members is deleted. Read the preview before confirming.

Known future payments through Stripe or Google Play must be stopped before destructive steps. If either provider cannot confirm this, no further data is deleted. A later failure can leave some data already removed. A household retained for another member keeps its subscription.

After completed deletion, we erase stored Google purchase tokens. Limited billing identifiers and token digests tied to an observed household are retained until 60 days after the later of deletion or the last known subscription expiry, once unresolved billing work is complete. An encrypted cancellation handle remains while future payments still need to be stopped. We also retain a digest of a superseded purchase indefinitely when that purchase's record was never observed and its household or expiry cannot safely be determined. That marker contains no raw purchase token, successor digest or household identifier. These records prevent replay and handle late payments; they are not anonymous data.

A Play payment sheet opened earlier may still finish after deletion. Its deleted household cannot regain access, and we will try to stop future payments when Google reports it. An unacknowledged purchase may be refunded by Google; contact support if it completes.

If you cannot reach the in-app control, emailprivacy@bunnydollars.comand we will delete your data within 30 days. Ouraccount deletion pageexplains how to request this without installing the app.

Security and privacy

On iPhone you can require Face ID to open the app. Turn it on from the account menu. The Face ID lock protects the app on your device; it is a lock, not your sign-in, so it never replaces your account credentials.

What we collect and why is set out in full in ourPrivacy Policy. The terms you agree to when you use Bunny Dollars are in ourTerms of Service.

Trouble signing in

You can sign in with an email address, with Apple, or with Google. Whichever you chose when you signed up is the one that finds your household — signing in with a different method creates a separate, empty account rather than opening the one you already have.

If a sign-in code does not arrive, check your spam folder first, then email us atsupport@bunnydollars.comfrom the address on the account.